What should I do if my order arrives damaged?Updated 6 hours ago
We do not accept returns for damaged products. While we take every precaution to ensure your order reaches you in perfect condition, P-Rex Hobby cannot be held liable for any products that are damaged or lost during shipping. In the unfortunate event that your order arrives damaged, we will assist in contacting the shipment carrier promptly to file a claim. It's important to preserve all packaging materials and damaged items as evidence during this process.