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Shipping

What is your shipping policy?

We offer a flat shipping fee of $ 15 and free shipping for orders of $300 and above for all customers in Canada and US. It's important to note that larger orders exceeding our standard box dimensions may be shipped in multiple packages. In such cases

How long does it take to process an order at P-Rex Hobby?

At P-Rex Hobby, we aim to process most orders within 1-2 business days. Orders involving products located in our warehouse, as opposed to those readily available in our store, may require 3-5 business days to process. Please note that weekends and ho

How long does delivery usually take?

Delivery times may vary based on your location and the specific items ordered. Generally, orders are processed and shipped within a few business days, and delivery takes between 3-7 business days after that.

Where can you ship to?

We can ship to everywhere in Canada and US.

How much does shipping cost?

We offer a flat shipping fee of $ 15 and free shipping for orders of $300 and above for all customers in Canada and US. It's important to note that larger orders exceeding our standard box dimensions may be shipped in multiple packages. In such cases

Are there any additional shipping fees for oversized items?

Yes, oversized items may incur additional shipping fees. These fees are detailed in the product description to provide full transparency to our customers.

Can I pick up my order locally if I live in the Greater Vancouver area?

Absolutely! We offer a convenient local pickup option for customers in the Greater Vancouver Area. Simply choose the "Local Pickup" option during checkout. We also offer local delivery by us or via a courier service at a fee of $5.

Do you offer international shipping?

Yes, we now offer shipping to the United States in addition to our domestic service. Shipping charges will apply and will be clearly outlined during checkout.

How about duties and taxes?

Any customs duties and taxes that apply to your order are the responsibility of the customer.